Should Ask Questions
Are your employees W2 employees?
Yes all my employees are W2 employee and most importantly covered under my workers compensation insurance.
What other services do you offer?
Commercial and residential carpet and upholstery cleaning, electrostatic disinfecting and sanitizing, polish and restoration of marble and granite, floor care and commercial window cleaning.
Do perform background checks?
In addition to employer reference checks, every prospective employee has to submit to a criminal background check and we also check the national sexual registry list and additionally we verify their social security number.
Do you check your employee's references before hiring?
Yes we do a thorough employee reference check and complete a very stringent screening process.
How do we communicate with your cleaning crews?
We provide a log book that is used to communicate with our crews. You simply leave a note in the book should you want the crew do something special.
How are the employees trained?
All employees go through a thorough training process were they learn proper cleaning techniques and best practices. They are further trained on the job so they understand your special needs.
Do you send the same crew all the time?
We provide the same dedicated crew who will come in every time to clean your facility so they know exactly what you require and execute the customized cleaning plan each time they clean.
How can I get in contact with you in cause of an emergency?
I have a cell phone that is on 24/7/365.
Do you guarantee your services?
Yes we actually put it in writing.
What is Easy Clean?
This program is for those who might not need say three days of full cleaning. For example on the second clean of the week we will clean the bathrooms, kitchens and take out the garbage. This way you are still getting some cleaning three days a week at a reduced price.
Frequently Asked Questions
Do you have insurance?
Yes, I carry $3,000,000 of liability insurance, workers compensation and all my employees are bonded.
Do you supply your own equipment?
Yes, we provide our own equipment along with all the cleaning products we need to clean your facility.
How often should I clean my office?
This depends on both your needs and budget. Some companies have their office cleaned 7 days aweek and others twice a week. We can customize a program to meet your needs.
Do your employees speak English?
All my staff must speak fluent English.
Why should I use you?
Just look at our framework. We have a system for getting outstanding results every time. We provide a positive work environment and experience for your customers and employees. We are also committed to great customer service.
Do I have to sign a contract?
Yes, we have a one year contract that is clear and concise. Check out our Guarantee if you are hesitant.
How long have you been in business?
I have had my cleaning business for 15 years.
How much experience do you have?
I have over 25 years experience running businesses and managing employees.
How do we get started?
I need to stop by your facility and discuss your needs. We can develop a customized program to meet your requirements. Call me now: 847-421-5662
Can you provide references?
Yes, here are some video references to get your started. We have more that can be provided when you have completed all your due diligence and you are ready to make a decision.